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Audio transcription, as the
name suggests, is the transcription of audio recordings into
text files. These audio files may be in normal audio file
formats like mp3,wav,au etc. Some companies also accept audio
recordings in the form of cassettes. The field of audio transcription
is a very wide one. University lectures, one on one interviews,
focus group sessions, conference calls, depositions, podcasts,
market research interviews, forums, seminars, TV shows, radio
shows etc. are only some of the types of recordings that fall
under audio transcription.
According to an independent standards body, audio transcription
does not include medical transcription recordings, but only
recordings from companies like media firms, law firms, institutes
etc.
Transcription industry itself is not a new one. Companies
have been known to seek the services of transcription companies
through the 70s and the 80s. It’s just now that it has
transformed from a mundane back office chore to a globalized
entity, attracting multi-million dollar investments into the
transcription business. Also, earlier companies did their
own transcription or they used the services of a company that
provided specialized services in their area. These specialized
companies employed local workforce for transcription work
and were strongly centralized, even if they had numerous branches
in different locations. Today, the biggest transcription companies
have two things in common, they are all general transcription
companies and secondly they outsource their transcription
work to low cost destinations like India. The idea of a centralized
company has become obsolete now as the new mantra is to shift
the epicenter of activity to a location that has the least
operating costs. It is the internet that has made it possible
for work to shift from one location to the other. Also, the
diversification of transcription companies into different
sectors gives the clients a one-stop location for their transcription
needs.
Our company is very much a part of the audio transcription
boom that is currently being witnessed in the outsourcing
sector. Like all other companies, we also started with the
medical transcription business. Our first mover advantage
helped us to create a strong base in the transcription industry.
Having tasted success, we identified that a company like ours
should be diversifying into other transcriptioning paradigms
as well. And thus, we entered into the business of audio transcription.
Today, we can proudly say that audio transcription has been
yet another success story for us. We are driven lesser by
bottom lines but more by the challenge of constantly meeting
the client’s expectations. Take for instance,
(1)The issue of outsourcing of our transcription operation-
The issue was a sensitive one. But we chose to go ahead with
outsourcing, again because of the concern we attach to client’s
demands rather than emotional fallacies. Within few clicks
of buttons, the client can upload his recordings into our
server. The data safety of your file is guaranteed.The transcripts
will be sent to the clients in form of a download link or
through email.
Today, many of our clients who used to pay 5 times of our
present rates to other services have come home to experience
an unprecedented watershed in cost cutting thanks to our rock
bottom transcription costs.
(2)The need to re-emphasize quality for outsourced transcription-
We went ahead and recruited the best among the Indian workforce.
They were trained with the latest transcription technologies
and made to undergo drills to improve their accuracy to optimal
levels. Mechanisms to check and cross check the transcripts
were put in place to remove the errors that would still sneak
in. Today, one prime reason why we enjoy the unstinted support
from our prestigious clientele is the quality of our transcripts.
(3)The demand for stronger data security-When outsourced transcription
services faced the music on security issues, we took the criticism
positively. There were tough safeguards built to strengthen
existing data security measures. The guidelines of HL7 EHR
Security and Privacy Issues and JCAHO were referred to create
a foolproof security system.
Our efforts at improvement of our services don’t stop
here. We are still pouring in our resources to find solutions
to customer’s problems and demands. And our results
stand testimony to the grip that we have over audio transcription
services. For all your, we cannot suggest a better and more
cost effective service than ours. We urge you to undergo a
free trial of our transcription service by uploading an audio
file to the link below:
http://thuriam.leapfile.com
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